Understanding how people interact with digital technologies 

Topic: Digital Twins

The digital twin is a constellation of technologies that digitally mirror physical objects, including what has happened, is happening and could or should happen to them. What is common in previous conceptualizations of digital twins is that there is a physical boundary to the extent that digital twins can mirror real objects. Whilst previous research focuses on manufacturing, we propose a conceptualization of digital twins in the services environment....read more here.

How do Gig Workers Resolve the AI BlackBox?

Topic: AI Explainability through Collective Learning

We explore how collective learning helps gig workers resolve the AI Blackbox. 

Read our abstract in the INFORMS 2023 proceedings.

Topic: Technology, AI, and the Curriculum in Higher Education

We explore how Higher Education is evolving, and how educators are adapting curricula to the changes brought by the prevalence of AI driven tools (e.g., GPTs) for learning. We also use research evidence to inform educators on how they could strategically integrate and lead in this disruptive learning environment. Read our paper for more here.